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Preparing for a Hurricane or Tropical Storm

Preparing for a Hurricane or Tropical Storm

You can’t stop a tropical storm or hurricane, but you can take steps now to protect yourself and your family.

If you live in areas at risk, the Centers for Disease Control and Prevention (CDC) encourages you to be prepared for hurricane season. The Atlantic hurricane season is June 1 through November 30 each year. It’s always important to be prepared for a hurricane. Your planning may be different this year because of the need to protect yourself and others from COVID-19. For tips to help you safely prepare, evacuate, and shelter for severe storms while protecting yourself and others from COVID-19, please see: Preparing for Hurricanes During the COVID-19 Pandemic.

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Workforce Management strategies that put Customer Experience and Customer Safety first during COVID-19

Workforce Management strategies that put Customer Experience and Customer Safety first during COVID-19

Care, creative thinking, and new tools can address customers’ acute needs today and forge stronger ties in the post-COVID-19 era.  In a short period of time, COVID-19 has overwhelmed lives and livelihoods around the globe. For vulnerable individuals and the customer teams that serve them, it has also forced a rethinking of what customer care means. Suddenly, examinations of customer journeys and satisfaction metrics to inform what customers want have given way to an acute urgency to address what they need.

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Workplace Safety Technology in the Time of COVID-19

Workplace Safety Technology in the Time of COVID-19

The future of workplace safety post-pandemic will include new technologies, including contact tracing and PPE wearables. The recent celebration of World Day for Safety and Health at Work fell right in the middle of the Covid-19 crisis this year, which got me thinking about the future of workplace safety. Although there are signs that the infection rate is beginning to flatten in most countries, all of the experts agree that we can’t expect to go back to business as usual. We are going to have to adapt our business practices to accommodate the current pandemic, and we have to be better prepared for similar events in the future. As with many crises, this is accelerating the adoption of recent innovations, and this will also be the case for workplace safety.

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June Is National Safety Month!

June Is National Safety Month!

Celebrated annually by the National Safety Council (NSC) since 1996, National Safety Month seeks to increase awareness of safety at work, at home, and within our communities.

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9 Innovative Uses for Telematics

9 Innovative Uses for Telematics

Typically known for tracking vehicles with a “dots on a map” approach, telematics solutions are growing, changing, and becoming more robust than ever before. Telematics providers share some of the top, innovative uses for a telematics solution beyond simple vehicle tracking. 

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