Automation is the next step beyond data insights

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Digital transformation is becoming increasingly important for the trucking industry to mitigate the effects of rising costs.

Nearly 95% of fleet managers said their business is impacted by increasing overhead of internal processes, and 32% said fuel price increases are impacting their business.

That’s according to a recent survey of over 300 fleet professionals by ABI Research in conjunction with fleet software company Ridecell that aimed to get a better understanding of the pain points today’s fleets face, what’s important to their operations and their thoughts on digital transformation. According to the survey, 62% of fleet managers listed digitization as their top priority, and 55% listed workflow automation as their top priority. Yet, at the beginning of ABI and Ridecell’s recent webinar, attendees were asked in a live poll where they were in their digital transformation journey only to find that most don’t have a plan but rather were in attendance to learn more.

“In terms of planning for digital transformation, one half of fleet managers have a digital transformation strategy in place for their business. A lot of them are still in that planning phase when they should really be doing a lot more,” said Adhish Luitel, a senior analyst at ABI covering supply chain management and logistics.

Luitel and Ridecell’s Executive Vice President of Alliances and Marketing Mark Thomas offered fleets some insights on digitizing operations to help reduce the impact of things like fuel price increases and to improve internal processes.

Luitel said digital transformation refers to the use of data analytics and automation to optimize and simplify fleet management, and it can impact everything from uptime, downtime and idling time, as well as driver and employee satisfaction, fuel consumption and emissions, accurate cargo tracking and customer satisfaction, safety and more.

“Fleet management processes can lead to a lot of errors, and they can often contribute to inefficient data collection and analysis, making it difficult to identify trends or patterns as well as create challenges around optimizing fleet performance. So fleet managers may struggle to keep track of things like maintenance scheduling for each vehicle, leading to increased downtime and higher maintenance costs. This can prove to be very costly in the long run, especially for long-haul trucking and leasing companies because for them vehicle lifecycle management is key,” Luitel said. “The overall goals of operational efficiency and cost reduction mean the importance of digital transformation for fleets cannot be overstated, and by leveraging technology to optimize fleet management, companies can improve their bottom line, enhance customer experience, as well as reduce risks.” Click here to read full article